Privacy Policy
Important information for your use of our website.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit frazierinsurancegroup.org (the “Site”).
Personal information we collect.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill or make another form of financial transaction with the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Purchase Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.
How we use your personal information.
We use your Personal Information to communicate with you, process financial transactions, provide you with information, and/or advertising relating to our products or services.
In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
Sharing your personal information.
We share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
SMS Texting Policy
Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.
If you have consented to receive text messages from Frazier Insurance Group, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Message frequency may vary depending on the type of communication.
You may opt-in to receive SMS messages from Frazier Insurance Group in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at frazierinsgrp@gmail.com.
SMS Privacy Policy
Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.
Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.
Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.
Terms of Service for SMS Communications and Consent for SMS Communication
SMS Terms of Services
By providing my phone number to the Frazier Insurance Group, you agree and acknowledge that the Frazier Insurance Group, may send receive customer care, account notifications, and marketing text messages text messages to your wireless phone number for updates related to insurance products and services, existing policy updates, claims, billing, quotes, discounts, marketing messages, and account notifications. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
If you have consented to receive customer care, account notifications, and marketing text messages from Frazier Insurance Group, you may receive text messages related to insurance products and services. Below are examples:
Customer Care Example
Hi Sarah, This is the Frazier Insurance Group. We wanted to check in as we have heard you were recently involved in an auto-accident. We are here to help with your claim? Reply STOP to opt out of SMS messaging.
Account Notification Example
Good morning Sarah, This is the Frazier Insurance Group. We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging.
Marketing Example
Hi Sarah, This is the Frazier Insurance Group. Thank you for reaching out. We wanted to reach out and provide you with a free quote. We have sent it over to your email address. Reply STOP to opt out of SMS messaging.
Standard Messaging Disclosures
Message and data rates may apply.
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
You can opt-out at any time by texting “STOP”. Reply “START” to opt in to receive text messages again.
For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions.
Behavioral advertising.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt-out of targeted advertising by visiting:
- Facebook : https://www.facebook.com/ads/preferences/
- Google : https://adssettings.google.com/
- LinkedIn : https://www.linkedin.com/psettings/advertising
- Bing : https://choice.microsoft.com/
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
Do not track.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention.
When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Changes to our policy.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact us.
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at frazierinsgrp@gmail.com or by mail using the details provided below:
